It just happened that this topic got opened up today in our discussions as Kishor read through my website. People feel better when you empathise with them (while most would dislike sympathy); this gets very well extended to sales process too. I handle industrial equipment sales in Middle East & North Africa (covering almost 30 [...]
Posts Tagged ‘Empathy’
Empathy to customers is seller’s forte
Posted in Thoughts, tagged Business, Customer, Empathy on January 3, 2011 | Leave a Comment »
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